NeoFX Scam Warning: Frozen Prices, No Licence, No Company Details

NeoFX (Neo FX / neofxmarkets.com) is a forex and CFD website with a Turkish-language interface that describes itself as a "secure and high-performance financial trading platform". The domain was registered on 18 June 2026, so the platform is only a few months old and its promotion has just begun. A technical review of the site's own pages shows quite clearly what lies behind the "live trading infrastructure" claim.

🧊 The "Live Price" Claim: A Frozen Screen

At the very top of the NeoFX homepage, just under the words "neofxmarkets.com · Live trading infrastructure", a price ticker scrolls across the screen. The values in this ticker are fixed data embedded in the page source; the numbers do not change even when the page is reloaded many times.

To see how old the values are, it is enough to compare them with data valid on 2 October 2026:

The dollar rate is one third below reality, Bitcoin is about 20% below and Ethereum is 28% above. These figures are not random: all three correspond to market levels of mid-2024. In other words, the platform's shop front has not been updated since the template was written.

📉 Where Does the Price Feed Come From? The Answer to the Spread Question

At the bottom of the site's "Markets" page the price source is stated openly: the data is taken from CoinGecko and open exchange-rate services and updated every 20 seconds.

This sentence says almost everything about how the platform is built. CoinGecko is a public data service that anyone can use free of charge and that publishes crypto prices for information purposes. The prices of a licensed brokerage do not come from here; real brokerages receive an institutional price feed from liquidity providers and pass the client's order to those providers. A price pulled from a free information service means the following:

A statement on the site's own "Security" page indirectly confirms this picture: it says that transactions are carried out with "locked (atomic) database operations" so that "balance inconsistencies are prevented". What is described here is not the reconciliation of an investment account with the market; it is the internal number integrity of a web application.

🏢 No Corporate Identity

The site's "About Us" page consists from start to finish of slogan-style text. None of the information that identifies a financial institution appears:

By contrast, the page is full of software development terms such as "end-to-end encryption", "token-based authentication" and "Docker-based microservice architecture". Such expressions do not appear in the presentation of a brokerage addressing investors; they belong to the technical language of a software project. This choice of language suggests that the site was produced with only the software side in mind, not the financial side.

📝 Registration Form: No Identity Verification, No Agreement

Looking at the account opening page, the form consists of only four fields: full name, e-mail, password and password confirmation. Nothing else is requested and no text is presented for acceptance.

None of the following documents can be found in the page source:

These gaps should not be read as a technical oversight. Not verifying identity means the platform does not want to record who pays money in. The absence of a framework agreement and risk disclosure shows that a written and auditable relationship between the parties is not wanted.

💸 The "Kralpay Infrastructure" and Where the Money Goes

On the payment side, NeoFX uses the phrase "instant deposits by crypto, bank transfer and card with the Kralpay infrastructure" and presents it as a sign of trust. However, the picture for this brand is weaker than that of the platform itself:

For this reason which account, and which name, the money goes to is critical. On unauthorised platforms the payment is usually directed to an individual's account unrelated to the platform's name, a company operating in a different sector, or a crypto wallet.

🛡️ What the "Security" Page Does Not Say

The platform has a separate "Security" page that looks convincing at first glance: SSL/TLS encryption, password storage with bcrypt, HMAC-SHA256 signature verification, brute-force protection, session management.

However, all of these headings concern the security of your account — not the security of your money. None of the following is mentioned on the page:

In short, "your password is safe" and "your money is safe" are two entirely different claims. NeoFX's security page describes only the first; it does not touch on the second, which is what really matters to an investor.

📞 Contact Channels and the Numbers Identified

Only two channels appear on the site's contact page:

The notable point is that this page also has no physical address. Moreover, although the page's own meta description says "you can reach us by e-mail", no e-mail address appears on the page. This inconsistency suggests that the content was prepared in a hurry from a template.

An investment platform whose primary contact channel is WhatsApp is a sign that deserves to be assessed on its own. No corporate record is kept of conversations on this channel, the identity of the other party is unclear, and the line can be shut down at any moment. A switchboard number with an area code likewise does not show that a physical office exists; such number blocks can be allocated through virtual switchboard services without any link to an address.

⚖️ Legal Assessment

The picture set out above is assessed under several headings in Turkish law:

One point should be underlined: a price disconnected from the real market is not an ordinary deficiency in legal terms. Where the price and balance shown to the client do not reflect reality, the cause of the loss is not market risk but the misleading presentation itself. This distinction is decisive in assessing each case.

🔗 Other Platforms Showing the Same Scheme

A new domain, a shop-front site with no corporate information, a frozen or self-set price screen and obstacles that appear at the withdrawal stage — we have covered platforms showing this pattern separately before:

What these platforms have in common is that they produce the appearance of brokerage instead of real brokerage activity. The panel, the chart and the balance screen are the tools of this appearance.

🧭 Legal Process for Victims

The basic steps of the process, and the articles that explain each step in detail:

Timing is decisive. Because the distribution of collected money between accounts is usually completed within days, the possibility of recovery is highest at the first stage; as time passes, tracing the money becomes technically harder. This matters especially for newly set-up platforms: such operations often close before the one-year domain term expires, and once the site goes offline the records on the panel can no longer be accessed.

❓ Frequently Asked Questions

For detailed information and legal support, you can contact Savun Law & Consultancy.