Index Pairs (indexpairs.io) Scam: FCA Warning, VIP Tiers

Index Pairs is a platform that presents itself as the London-based "Index Pairs Markets Ltd" and says it sells currency, index, commodity, share and crypto CFDs through indexpairs.io. Accounts are not opened on the main site but on a separate client site called indexpairs-client.io. On 9 November 2026 the FCA announced that the operation is carrying out unauthorised activity.

🪜 Investment That Grows Through VIP Tiers

The entry account, Standard, starts at €250; Pro asks for €2,500 and Institutional for €50,000. As the balance rises, the Advanced, Gold, VIP and invitation-only VIP Black statuses open up. In schemes of this kind, a "representative" calls by phone and describes the privileges of the next tier, the user is steered towards depositing more, and obstacles appear at the withdrawal stage.

The site claims that client funds are held in separate accounts at well-known banks and audited by an independent audit firm; none of these claims has been verified, and no link with the named institutions has been found.

📞 Phone, Address and Domain Names

• Phone: +44 20 3348 3189 (the number given in the FCA warning)
• Claimed address: Exchange House, Primrose Street, London EC2A 2EG
• Domain names: indexpairs.io (promotion) and indexpairs-client.io (account opening and login)
• Languages: English, Spanish, Dutch

🔗 Other Platforms Using the Same Method

We have examined before similar schemes that operate with a London address, tiered accounts and guidance by phone:

🧭 The Legal Process for Index Pairs Victims

Offering unauthorised leveraged trading to people in Türkiye is an offence under Article 109/2 of Capital Markets Law No. 6362; SPK's Board Decision No. 8/297 also treats this kind of intermediation as unauthorised. Authorised institutions can be seen in SPK's list of brokerages. The structure of the calling staff is covered in the article on the fake investment call centre operationTR, the route against a firm based abroad in the article on overseas broker disputes and the arbitration clause, and money sent by wire transfer under recalling a SWIFT transfer.

For detailed information and legal support, you can contact Savun Law & Consultancy.

❓ Frequently Asked Questions