TR

FPG (First Prudential Markets) Scam: ASIC Claim, Withdrawals Delayed

Savun Law & Consultancy · Updated 5 November 2026

FPG (First Prudential Markets) Scam: ASIC Claim, Withdrawals Delayed

FPG (First Prudential Markets) is a forex platform that claims to hold an ASIC (Australia) licence, yet this claim is contradicted by reports from victims. Investors report that withdrawal requests have gone unpaid for up to 5 months and that they are kept waiting by being passed between branches. The platform is not authorised by the Capital Markets Board (SPK) in Türkiye, and despite the ASIC claim it shows serious operational problems.

🔴 Licence and Credibility Analysis

  • ● SPK Licence: FPG is not authorised in Türkiye by the Capital Markets Board (SPK). It has no authority to serve investors in Türkiye.
  • ● ASIC Licence Claim: The platform claims to hold an Australian ASIC licence. However, victim reports are entirely at odds with the standards expected of an ASIC-regulated broker. Five months without payment is not acceptable for an ASIC-regulated platform.
  • ● The 5-Month Payment Problem: Victims report that withdrawal requests have gone unpaid for up to 5 months. This period is far beyond the standards of any regulated broker.
  • ● Passing Between Branches: Victims with withdrawal problems are kept waiting by being passed to different branches or departments. Each department shifts responsibility to the other, extending the resolution process.
  • ● Operational Transparency: It is difficult to find transparent information about the platform's real operating structure, management team and financial position.

⚠️ Scam Methods and Victim Experiences

  • ● Branch Referral Strategy: When victims have a withdrawal problem, they are kept waiting in a loop such as customer service → finance department → compliance unit → local branch. Each department states that the solution lies within the authority of another department.
  • ● The ASIC Licence Used as a Shield: The platform presents its ASIC licence as proof of credibility. Investors put money in trusting the "ASIC regulated" label, and when problems arise they realise that this regulation does not protect them.
  • ● Constant Postponement: Withdrawal requests are not rejected but postponed again and again. With replies such as "processing", "under review" and "awaiting approval", victims are given hope and left waiting.
  • ● Encouragement of Extra Deposits: Victims with withdrawal problems are offered additional deposits for a "VIP account" or "priority withdrawal right".
  • ● Declining Quality of Communication: As time passes, customer service response times grow longer and sometimes communication stops altogether.

📊 Findings

  • ● Analysis of the Name "First Prudential": The words "First" and "Prudential" are symbols of trust and stability in the financial sector. The word "Prudential" is used in the names of large, long-established financial institutions. This naming aims to create an impression of institutional credibility in the investor.
  • ● The ASIC Claim and the Reality: An ASIC-regulated broker is required to meet withdrawal requests within 1-5 business days. A delay of 5 months indicates either that the ASIC licence is invalid or fake, or that customers are being served through a different legal entity that is not ASIC-regulated.
  • ● Passing Between Branches: This strategy is frequently used by scam platforms. The aim is to exhaust the victim's energy, drive them to despair and finally make them give up their complaint.
  • ● Multiple Legal Entities: The platform may operate under different legal entities in different regions. The ASIC-regulated company in Australia and the entity serving customers from Türkiye may be different.

Risk Analysis Table

Parameter Result
SPK Licence NONE — Unauthorised
ASIC Licence Claim Claimed — Contradicted by Operational Data
Withdrawal Time Delays of Up to 5 Months
Customer Service Passing Between Branches
Overall Risk Level CRITICAL — Very High Scam Risk

🛡️ Protection Guide

  • ● SPK and ASIC Check: The licence status of a platform can be verified on the websites of SPK (spk.gov.tr) and ASIC (asic.gov.au).
  • ● Verifying Licence Claims: When a platform claims an ASIC licence, this can be checked on the official ASIC website. The legal entity under which the account was opened can also be found in the contract.
  • ● Passing Between Branches: When a customer with a withdrawal problem is constantly redirected to different departments, this is a stalling strategy.
  • ● Extra Deposits: Requests for additional deposits for a "VIP account" or "priority withdrawal" while a withdrawal problem is unresolved are a typical sign of this kind of scheme.
  • ● If a Person Believes They Are a Victim: The usual steps are to inform the bank, to file a criminal complaint with the Chief Public Prosecutor's Office and to submit a complaint to SPK.

Frequently Asked Questions

If FPG is ASIC-licensed, why can I not withdraw?

There are two possible scenarios: either the platform's ASIC licence does not cover real forex intermediation, or customers in Türkiye are served through an offshore legal entity rather than the ASIC-regulated company. The licence details can be checked on the official ASIC website, and the company name in the account opening contract confirms which entity is involved.

I am being passed between branches. Is this normal?

No. With a reliable broker, a withdrawal problem is resolved by a single department. Being constantly passed between branches or departments is a known stalling strategy; its aim is to exhaust the victim's energy and make them give up the complaint. In such a situation, legal routes are usually considered without delay.

Can I get my money back from FPG?

The chance of recovery depends on the case. For payments made by credit card, a chargeback may be requested. In practice, a fraud report to the bank, a criminal complaint to the Chief Public Prosecutor's Office and a complaint to SPK are the usual steps. The records usually requested include transaction records, screenshots and correspondence, and requests for additional payments are typically not met.

Can an ASIC-regulated broker really fail to pay for 5 months?

An ASIC-regulated broker is required to meet withdrawal requests within a few business days. A 5-month delay is completely at odds with ASIC standards. This indicates either that the licence is invalid or that customers are being served through a different legal entity rather than the ASIC-regulated company.

Where can a complaint about FPG be made?

A complaint can be submitted to SPK and a criminal complaint can be filed with the Chief Public Prosecutor's Office. A chargeback can be requested from the bank. Where the platform claims to hold an ASIC licence, a complaint can also be made to ASIC (asic.gov.au). Legal options are best assessed together with a lawyer.

For detailed information and legal support, you can contact Savun Law & Consultancy.

3 attorneys registered with the Istanbul Bar Association · verifyGoogle 4.8 ★ · 123+ reviews · seeOffice in Istanbul · English-speaking team · about us
Attorney Veli Savun

Questions & answers · Istanbul Bar Association 75235

Lost money to this platform? Ask our lawyer.

Write your question and Attorney Veli Savun will answer it on this page. You do not need to give your name.

Example questions — tap one and adapt it to your situation:

About your personal data

Savun Law & Consultancy processes your question or comment in order to publish and answer it. If you tick the contact box, your phone number is used only to contact you (Turkish Personal Data Protection Law No. 6698, Art. 5/2-c and f). Your nickname and text are published; your phone number, IP address and the uncleaned version of your text are not. Contact records are deleted within 12 months at the latest. You may exercise your rights under Art. 11 by contacting our office.

Answers are general information only; they do not create a lawyer–client relationship and are not legal advice on your specific case. All questions & answers →

This page is an English adaptation of our Turkish article FPG Forex Dolandırıcılığı.

More from Forex & CFD Broker Scams

All articles in this section →

WhatsApp